RECURRING
10
DATES
Leadership Fundamentals for New Managers – 1 Day Virtual Session in Chicago
Location
Online event
Date
Multiple DatesTime Wed, Mar 11, 2026 09:00 AM
About This Event
Duration: 1 Full Day (8 Hours)
Delivery Mode: Virtual
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Course Overview
This course provides the essential foundation skills required for first-time supervisors and managers stepping into leadership roles. You will learn how to communicate effectively, delegate confidently, motivate teams, manage performance, and handle workplace challenges with professionalism. Through practical models, hands-on activities, and real-world examples, you will develop the skills needed to transition smoothly from individual contributor to effective leader. By the end of this program, you will have the clarity and confidence to lead teams with structure, fairness, and strategic thinking.
Learning Objectives
By the end of this course, you will be able to:
- Transition confidently into a management or supervisory role.
- Communicate effectively with individuals and teams.
- Delegate tasks clearly and ensure successful outcomes.
- Motivate and engage team members using structured techniques.
- Handle conflicts with professionalism and emotional control.
- Manage performance through feedback, coaching, and goal-setting.
- Make sound decisions and plan team priorities efficiently.
Target Audience
- First-time supervisors
- Newly promoted managers
- Team leaders
- Aspiring supervisors
- Coordinators transitioning into leadership
- Professionals seeking foundational management skills
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Agenda:
Module 1: Transitioning to a Leadership Role
• Understand the shift from individual contributor to supervisor. • Learn expectations, responsibilities, and common challenges. • Explore leadership behaviours that inspire trust. • Icebreaker
Module 2: Effective Communication for Managers
• Learn communication techniques that enhance clarity and respect. • Understand active listening and constructive messaging. • Explore upward, downward, and lateral communication. • Case Study
Module 3: Delegation & Work Prioritization
• Understand how to delegate tasks clearly and confidently. • Learn prioritization techniques for effective workflow. • Explore accountability and follow-up practices. • Activity
Module 4: Motivating & Engaging Teams
• Learn motivation models for different employee needs. • Explore recognition strategies that boost morale. • Understand how to create a positive and supportive team culture. • Simulation
Module 5: Handling Conflict & Difficult Situations
• Learn techniques to address conflict professionally. • Understand root causes behind team disagreements. • Explore approaches for mediating and restoring harmony. • Role Play
Module 6: Performance Management Fundamentals
• Learn how to set clear expectations and performance goals. • Understand feedback models for improvement and recognition. • Explore approaches to conducting effective performance conversations. • Activity
Module 7: Planning, Decision-Making & Team Accountability
• Learn decision-making techniques for daily management. • Explore strategies for planning and organizing team workload. • Understand how to build ownership and accountability in teams. • Activity
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